Enrichly
Designing a digital dashboard that connects enrichment coordinators with students during my time as an Intern with the company.
Interface Design
User Research
Design Systems
Tools
Skills
Figma
Basecamp
Loom
Jira
March ‘23 - May ’23
Roles
Timeline
UX Designer
Lead UX Researcher
The Problem
Enrichly's current onboarding process has been described by employees and administrators as being time consuming, overwhelming, and unorganized.
The Solution
Our teams solution was to spearhead the ideation and design of an internal dashboard for Enrichly employees to manage the courses they teach and the coordinators that they manage.
The Outcome
The design resulted in a 87% user satisfaction rating and has been implemented and used daily by Enrichly staff since winter of 2023.
Upon Completing…
3 Coordinator Interviews
2 Usability Tests
2 Stakeholder Interviews
we learned…
The company is currently using multiple external platforms for hiring, onboarding, and program management.
Current course booking for coordinators is done by messaging on external platforms, making it time consuming.
Coordinators prefer to be able to build their teaching schedules weeks ahead of time for ease of planning other life events.
Administrators are looking for an easier way to organize and manage the companies employees.
Enrichly's Original User Flows
original education coordinator user flow
original administrator user flow
SWOT Analysis
Objective
To understand Enrichly’s strengths, weaknesses, opportunities, and threats so that the team can have a full awareness of all of the factors involved in developing the Education Coordinator product.
Competitor Analysis
Product Requirements
You can access the full product requirements document here.
Standard user registration
Standard user log-in
Single sign on (SSO)
Event management
Events list
Event location services
Event Registration
Event cancellation
View schedule
Internal job application
Internal new employee onboarding
Student management
Ratings & reviews
Newly Suggested User Flows
Education Coordinator User Flow
Administrator User Flow v1
Administrator User Flow v2
Design System
Mid-Fidelity Exploration
What We Tested
Research Findings
87% user satisfaction rate following internal usability testing
During a trial run users described the experience as "seamless" "easier to use" & "less frustrating" in comparison to the previous application and onboarding process.